Ben Lloyd has been with NetApp for 6 years, and spent more than 25 years in IT, managing solution implementation projects, Quality, and Support teams. He’s managed or architected projects in Data Warehousing, SFA, Workflow Management, ERP, CRM, Web, Content Management, Fault Diagnosis, and Analytics. In 2011, he took a role in NetApp’s Customer Support organization managing the program to implement the next generation solution for handling NetApp’s phone-home application (AutoSupport).
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